HUMAN RIGHTS IN THE ACCOMMODATION SECTOR
SUMMARY OF UNIVERSAL RIGHTS
Every human being is entitled to their human rights wherever they go and cannot be treated differently because of their nationality, gender, age (but there are special rights for children), ethnicity, beliefs, thoughts, ideas, religion, marital status or sexual orientation.
HOW THIS APPLIES TO TRAVELIFE CERTIFIED MEMBERS
You cannot discriminate by offering different types of staff accommodation, break areas, food and beverage, access to essential services or levels of privacy and security.
You cannot put staff of one ethnicity in worse accommodation than people of another ethnicity.
You must pay people the same wages for the same work. Any differences in pay should relate to the level of responsibility and experience that is relevant to their job.
You cannot pay a trainee housekeeper who was born in your country more than a trainee housekeeper who is an immigrant.
You cannot discriminate when you are recruiting staff.
You cannot insist (publicly or privately) that only people under the age of 30 can be receptionists.
All of your guests must have the same access to your services and facilities.
You cannot refuse service at your bar to people of certain nationalities.
The terms and conditions of employment must be the same for everyone. This includes hours, breaks, holidays, benefits, opportunities, training, disciplinary and grievance procedures. The only exception is if you legally employ children, who you will need to make special conditions for so as not to hinder their education, health and general wellbeing.
You cannot give men more training opportunities than you give women
You must treat members of your community that are customers of your hotel the same as you treat your guests.
If your restaurant takes guests from other hotels in your destination, you cannot deny or restrict access from members of your community.