HUMAN RIGHTS IN THE ACCOMMODATION SECTOR
SUMMARY OF UNIVERSAL RIGHTS
Everybody is free to travel within a country, to leave their country and return as they wish.
Everybody is free to enter or leave employment without penalty or retaliation.
Everybody is free to seek help from the law.
Every worker is free to join a union or any other group in order to peacefully ensure their rights are respected and to seek better conditions.
Nobody can be detained against their will.
No human shall be a slave and no human can enslave another.
HOW THIS APPLIES TO TRAVELIFE CERTIFIED MEMBERS
You must not collect any recruitment fees from an employee, or allow an employment agency to collect fees, in order for staff to either secure or maintain their employment.
You should not use recruitment agencies that collect fees from employees, instead you should pay all of your recruitment costs.
You must not retain or withhold any documents belonging to an employee that would prevent them from travelling freely within or outside your country.
You must never withhold original passports, visas or other travel documents.
You must allow all of your staff to join a union or a similar association, to form their own group that can discuss their employment terms and conditions, and approach management with complaints, ideas and suggestions without fear of retaliation.
Your terms of employment cannot restrict trade union membership or forbid employees to form an association.
You must not prevent any staff from reporting issues or seeking help from law enforcement or other legal authorities, or retaliate against them for reporting crimes against themselves or others.
If an employee is assaulted by a guest, they have the right to report the issue to local police.
You must not retain or withhold any documents belonging to an employee that would prevent them from leaving their employment and you must ensure that any employment agencies you work with do not do the same. These include passports, other identity documents or financial documents (including credit/debit cards), unpaid wages and personal possessions.
You cannot make it difficult for employees to leave your company by withholding items that belong to them or wages for hours that they have already worked.
You should never physically detain employees by preventing them from leaving areas, such as staff accommodation or work areas, by locking them in or by any other means.
Whilst it is acceptable to restrict access to certain areas (storerooms, guest areas when off duty etc.), staff should be able to easily leave their accommodation and the premises.
TUI Group have produced an excellent video about modern slavery and bonded labour that is especially for people working in tourism. There are subtitles available in several different langauges that you can find using the settings button on the video, as per the example we have shown on the right.
HOW TO CHANGE THE LANGUAGE
Use the settings button on the video to select sub-titles in a different language.