COVID-19 resources

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As part of our commitment to supporting sustainable tourism through the COVID-19 pandemic, we are making some of the tools that are normally exclusive to Travelife Members available to any accommodation provider.  Travelife Members can find their usual resources in the Member Zone, along with information about our membership and certification extensions for properties that are affected by COVID-19.

Travelife resources

97% of hotels said that sustainability is still an important part of their business.

2020 Travelife COVID-19 Survey

Operational guidance kit

The Travelife COVID-19 Operational Guidance Kit includes information to help hoteliers make decisions about how to ensure they are putting the health and safety of people first, whilst minimising their environmental impacts and continuing their important community support work, as well as caring for their staff. Because this is such an important issue for the tourism industry, we have made this guidance available to any accommodation provider, and have taken care to ensure it works for any size or type of accommodation in any country.

View or download the COVID-19 Operational Guidance Kit in English | Español | Français | Ελληνικά | Türkçe

This guidance is supported by our certification partners, Preferred by Nature and Ecotourism Kenya.

Guest communications

Your sustainability work and COVID-19 prevention measures will only be effective if you have the support and cooperation of your guests. In this guide we have provided some tips and examples to give you ideas for your own communications. Click here to view or download the COVID-19 Guest Communications Guide (English only).

Responsible travel

Information for travellers about the things they can do to support COVID-19 recovery, and to travel responsibly so they can help build back a better tourism industry. Click here to view or download this guide (English only).

Pandemic recovery pricing

In addition to significant renewal discounts for existing Members, we have released special pricing for all new Members that join before 30th June 2022 as part of our efforts to stimulate sustainability work during the pandemic.  Accommodation membership prices range from €565 to €1,900 depending on property size, and include 2-years membership, an audit and a 2-year certification upon successful completion of the audit. 

Click here to visit our pricing and benefits page.  Current Members can find our reduced renewal fees in the Member Zone.

Download membership and pricing information in English Español Français Ελληνικά Português

Free consultations

Travelife for Accommodation is offering accommodation providers and travel companies free online consultations to discuss how certification works and how you can get started with a more sustainable approach to your business. Click here to find out more and to request a consultation.

Partner resources

Over 90% of hotels said they were worried about the environmental impacts from an increased use of plastics and chemicals in COVID-19 prevention measures.

2020 Travelife COVID-19 Survey


GreenerGuest and Intertek Cristal have joined forces to create interactive e-learning for hoteliers with a focus on reducing plastic whilst meeting hygiene standards.  Click here to access the free training.


GTPI have produced recommendations for the tourism sector to continue taking action on plastic pollution during COVID-19 recovery.  Click here to visit the GTPI website where you can find this information and more details about the initiative.

More from Travelife

Travelife showcase
Celebrating some of the Travelife Certified properties that have gone above and beyond with their sustainability work.  Click here to visit the hotel showcase page.

How certification works
From our home page at you can access a wealth of information about our certification process and the travel companies we work with.

Click here to view our prices and membership benefits or join online now.

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