{"id":1932,"date":"2018-11-14T08:42:27","date_gmt":"2018-11-14T08:42:27","guid":{"rendered":"https:\/\/travelifestaybetter.com\/?page_id=1932"},"modified":"2024-11-14T13:33:04","modified_gmt":"2024-11-14T13:33:04","slug":"auditor-code-of-conduct","status":"publish","type":"page","link":"https:\/\/travelifestaybetter.com\/es\/auditor-code-of-conduct\/","title":{"rendered":"C\u00f3digo de conducta de los auditores"},"content":{"rendered":"
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Esta secci\u00f3n actualmente solo est\u00e1 disponible en ingl\u00e9s.<\/span><\/span>\u00a0Lo siento por los inconvenientes ocasionados.<\/span><\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Travelife Auditor Code of Conduct<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Travelife Auditor Code of Conduct (the Code) describes the expectations we have for auditors when they carry out any auditing activities for Travelife Limited, as well as our own commitments in relation to audit activities.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The Code covers the following areas:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The ethics, values and principles we expect auditors to apply to their auditing work.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The attributes and behaviours we expect auditors to display.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The competencies we expect auditors to have.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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All Travelife auditors agree to abide by this Code of Conduct. Should a property who has undergone a Travelife audit believe that an auditor has not followed the Code, they should let us know by emailing info@travelife.org<\/a><\/span> or they may follow our formal Complaints and Appeals Process<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The basis of the code<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Impartiality is the cornerstone of any independently verified certification. It means that auditors, and our own staff, treat everyone fairly and that they are free from external pressures that could unfairly influence their judgement and decision making.<\/span><\/p>\n

For this reason, we do not permit auditors to audit a property where there has been any kind of professional or personal relationship that could influence their compliance judgements, either positively or negatively. We refer to these as conflicts of interest. We also do not permit our own staff to be involved in certification decisions when any such conflict of interest could arise.<\/span><\/p>\n

Acting with impartiality also means that the auditor, and our own staff, are aware of how their own personal experiences and personal biases could affect their ability to make independent, reasoned, consistent and fair judgements.<\/span><\/p>\n

To address this, we educate our staff and our auditors about discrimination and unconscious bias, so they know to be cautious about ensuring that their own personal values, beliefs and experiences may unfairly affect their judgements and decision making.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In terms of auditing, consistency relates to applying the same standards to each property being audited when it comes to making judgements and decisions about whether the auditor believes a property is compliant or non-compliant with a specific Travelife certification requirement.<\/span><\/p>\n

Travelife recognises that this consistency is essential to the properties we audit, as well as to other stakeholders such as travellers and travel companies that rely on Travelife Certification as an indication that a property is operating sustainably.<\/span><\/p>\n

Travelife also recognises that each audit is unique according to the type of property being audited and its location. We also understand that auditors, and our own staff, are human beings who may change the way they view things over time, or according to external or internal factors that may be affecting them.<\/span><\/p>\n

Despite this, Travelife are committed to striving for consistency and fairness across all audits, compliance judgements and certification decisions, and expects the same commitment from our auditors.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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This relates to ensuring that each property we audit is fully and fairly assessed for compliance with our certification requirements. We expect our auditors to understand each of the Travelife Certification Requirements and to know how to assess a property\u2019s compliance with them.<\/span><\/p>\n

We have several measures in place to ensure our auditing processes are robust:<\/span><\/p>\n