THE CERTIFICATION PROCESS FOR CHAINCONNECT PROPERTIES
In order to simplify the process for accommodation groups, the head office in a ChainConnect group undergoes a document check before the individual Member properties are audited.
“The ChainConnect service has helped us to introduce a more systematic approach to sustainability...the face to face head office meeting helped us to understand The Travelife criteria and requirements, as well as to explain to Travelife auditors our rationale and proof of compliance.”
Valamar Hotels and Resorts
These will be scheduled when you let us know each property is ready. Wherever feasible, this will all be undertaken by the same Approved Auditor and we will ensure they are familiar with the outcomes of your Document Check. Depending on the size of the property, an audit can take up to six hours to complete, sometimes longer for very complex locations. The auditor will need access to all areas, will choose some staff to interview and will need to see a selection of unoccupied guest rooms. The Member Zone contains more information on what to expect from your audit and how to prepare for it.
BIG THINGS HAPPEN WHEN EVERYONE MAKES SMALL CHANGES