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The Travelife Certification Requirements

You can view or download the short version of the requirements in your preferred language below.

Once you pay the Travelife certification fee, you will have access to a longer version that contains detailed notes and links to a  comprehensive yet practical suite of guides, templates, examples and e-learning to will help you comply with each requirement. 

Further down this page you will find a summary of the requirements as well as information about how we developed them.

View or download the requirements

View or download the appendix to the requirements

About the Travelife Certification Requirements

History and evolution

Travelife was founded in the early 2000’s with our first audits taking place in 2006. The original criteria that were developed as a result of a 2-year multi-stakeholder consultation involving a broad range of European participants. This included tour operators, trade associations, NGOs, research institutions and consultants.

Since then we have carried out over 5,000 accommodation sustainability inspection audits and regularly monitor sustainability developments and issues to ensure our requirements are always both useful and relevant.

The requirements have therefore been fine tuned over the years and have undergone a handful of formal revisions when we consult with stakeholders, conduct research and, when necessary, seek expert advice.

The current version of the Travelife Certifications Requirements underwent a formal revision between 2021 and 2023, before being used to certify properties from January 2024. During that revision process we consulted with our certified properties, Travelife auditors, the travel industry as well as United Nations Environment. We also made sure that the requirements aligned with the GSTC Industry Criteria for Hotels as well as the United Nations Sustainable Development Goals.

We then made some small changes in spring 2026 to clarify and consolidate some of the requirements. These changes resulted in the removal of two requirements (D18 and F15) that we believed were creating unnecessary work and somewhat duplicating efforts as these were covered by other requirements.

They also resulted in consolidating the animal welfare requirements in Section H and improving the language so it was clearer exactly what kinds of situations involving animals are in scope. Whilst you will not see this in our public version of the requirements, we also made numerous changes to the way we assess a property’s compliance with requirement H1 in order to improve consistency and to lower risks. This means that properties will have to provide additional evidence from vets that positively confirms the welfare of any animals involved in tourism at the property, and collect signed welfare confirmation statements/ from any suppliers who are responsible for animals at the property.

These changes are reflected in the Travelife Certification Requirements Version 1.1 which is used for all inspection audits (certification attempts) that start after 30th June 2026. Inspections audits that start before 1st July 2026 are carried out using Version 1.0.

If you view the requirements we have published above, you will find that we are using a transition version which shows Version 1.0 whilst also reflecting the changes in Version 1.1. From 1st July 2027, this transition version will be removed from circulation so that only the Travelife Certification Requirements Version 1.1 will be available. This timeframe allows for properties working on post-audit improvements related to Version 1.0 to still find all the information they need on our website. All post-audit improvements related to Version 1.0 should be fully resolved before 1st July 2027.

What do the requirements cover?

Our certification requirements are designed to follow annual cycle that ensures properties are continually improving their impact on the people, places and animals.

We refer to this as the Annual Improvement Cycle and it can be broken down into seven steps as shown in the graphic.

The requirements are divided into the following sections:

  • Section A: Annual assessment, planning and core policies
  • Section B: Legal compliance and licensing
  • Section C: Honesty, transparency, fairness and responsiveness
  • Section D: Stakeholder engagement and support
  • Section E: Sustainable procurement
  • Section F: Minimising greenhouse gas emissions and protecting biodiversity
  • Section G: Minimising the impact of a crisis or emergency
  • Section H: Animal welfare
  • Section I: Measuring and monitoring environmental preformance

 

If you download the requirements and review each section, you will see that section A is essentially about having a sustainability management system in place.

Sections B through H are the basic activities, policies and actions that properties should have embedded in their daily operations.

Section I is about ensuring that they are monitoring their environmental performance (e.g. greenhouse gas emissions, water consumption, plastic purchasing) every month. Properties then repeat Section A every year.

Not just another environmental label

Although improving environmental impacts is an extremely important part of Travelife Certification, the tourism industry has broader impacts that can be either positive or negative, depending on how well they are managed.

That is why we believe it is essential to take a holistic approach to sustainability, rather than just focusing on one particular topic. We do not believe a certification has any true potential to be a positive influence in tourism if it does not address both people and places.

For that reason, Travelife Certification covers the following issues:

  • Measuring and monitoring greenhouse gas emissions from energy, water and solid waste.
  • Biodiversity and conservation.
  • Sustainable procurement.
  • Fair labour (e.g. minimum wages, working hours, anti-discrimination).
  • Human rights including prevention of human exploitation and labour exploitation (“modern slavery”).
  • Child safeguarding.
  • Supporting indigenous peoples.
  • Community engagement and support.
  • Animal welfare.

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