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Introducing Tiger Mountain Pokhara Lodge in Nepal, our December Hotel of the Month for staff welfare

Each month in 2021 we feature a property that has made outstanding achievements in sustainability.  Our theme in December is staff welfare and Tiger Mountain Pokhara Lodge has been selected due to the work they have done to ensure the wellbeing of their team.

The team at Tiger Mountain Pokhara Lodge take a holistic approach to regenerative tourism, believing  it is important that both people and nature should thrive, and a big part of this is ensuring their staff are treated well. 

The package offered to their employees exceeds statutory requirements, with the average wage being more than double the legal minimum.  They also offer a provident (pension) programme and provided a social security fund before it was legally required.  They have a 100% medical funding arrangement, with employees being able to choose their own doctor.  This coverage is extended to their families if married, and to the parents of unmarried staff.  This beautiful part of Nepal is highly seasonal when it comes to tourism, so they offer 45 days paid holiday per year in addition to substitute leave if statutory (government) holidays must be worked during the tourist season. 

COVID-19 forced the property to shut down, yet they still continued to provide full pay for 6-months in order to support the community.  Towards the end of that period the staff themselves, concerned with the long-term outlook, volunteered to take a pay cut.  Discussions were held involving all employees when a better solution was agreed whereby 50% of pay would be provided upfront, with the remaining 50% deferred to when guests returned.  Tiger Mountain Pokhara Lodge has managed to continue providing full medical cover throughout the pandemic and supported a COVID-19 vaccination programme. 

Pokhara, Nepal

Leisure resort/retreat

18 rooms

Whilst many small enterprises restrict business travel to the owners, Tiger Mountain Pokhara Lodge see this as an important employee development opportunity and have so far sent ten staff on overseas trips to represent the property at trade shows and conferences.  Extra days off and spending money is provided so they can explore the destination when work is complete.

Development opportunities are also provided as part of their Community Support Partnership Programme.  This sees staff from the local area working with the community leaders, local schools and forestry committees. Staff are able to engage with community-based and led development plans, making recommendations to management about how to best support the local community.  All of this helps to develop their confidence and leadership skills, as well as their own awareness of, and contribution to, community issues. 

 

Highly commended for staff welfare...

Legian Beach Hotel

Bali

This Indonesian property went the extra mile to support their staff during the COVID-19 pandemic. 

Click here to find out more.

Visit the Travelife Showcase page for more hotels making outstanding achievements in sustainability

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Travelife Collection

Visit www.travelifecollection.com to search our listings of almost 1,000 Travelife Gold Certified properties in over 50 countries.

Hotel of the Month

Visit www.travelifecollection.com to search our listings of almost 1,000 Travelife Gold Certified properties in over 50 countries.

Visit www.travelifecollection.com to search our listings of almost 1,000 Travelife Gold Certified properties in over 50 countries.

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March is water conservation month at Travelife. In this blog we share easy ways for any business to improve environmental impacts and reduce costs through the way they use water.

In our May blog we explain why supporting biodiversity is such an important climate change issue and how a business can take action in this area.

Auditor profile

We have more than 50 independently contracted auditors based around the world and this month we feature Mustafa Sogut who is based in Turkey.

We have more than 50 independently contracted auditors based around the world and this month we feature Mustafa Sogut who is based in Turkey.

Read an interview with Larisa Birthwright, Travelife business development manager. Based in our London office, Larisa takes care of sales and retention opportunities.

Self assessment quiz

Take our short anonymous quiz to find out how well your property is already doing with sustainability. You might be further along than you think...

Take our short anonymous quiz to find out how well your property is already doing with sustainability. You might be further along than you think...

Take our short anonymous quiz to find out how well your property is already doing with sustainability. You might be further along than you think...

Membership trial

Take our short anonymous quiz to find out how well your property is already doing with sustainability. You might be further along than you think...

Take our short anonymous quiz to find out how well your property is already doing with sustainability. You might be further along than you think...

You might benefit from a Travelife membership trial. Your business will have 60-days access to our online Member Zone including self-assessments, auditor checklists, e-learning and over 90 guides, templates and examples all designed to help you prepare for a Travelife audit.

WTM Responsible Tourism Awards

We are proud to be among a small group of organisations that achieved recognition for our support of the accommodation sector during the COVID-19 pandemic.

We are proud to be among a small group of organisations that achieved recognition for our support of the accommodation sector during the COVID-19 pandemic.

You can play a vital role in helping to improve the environmental and social impacts of tourism by becoming a certifications & compliance specialist for Travelife. We have full time and part time positions to fill.

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